frequently asked questions
how do preorders work?
When you preorder, you are paying a deposit fee (this goes towards the total amount of item) to reserve your spot for a product. Once preorders close, I will start making the items ordered. then, when I am finished and ready to send out your items, I will list the release remainder fee, which you will pay along with shipping!
how do i know when to pay release fee? what happens if i dont pay it?
The release fee listings will be up once I am ready to ship everyone's orders. You will get a notification email about the update and I will also announce on social media.
will you have ready to ship items?
Any preorder items that were reserved but I did not receive release fees for, will go up for sale as ready to ship.
it doesnt fit! what do i do?
In the case where your MTO item does not fit correctly, please message me and we will work out a solution! I am more than willing to alter your piece for you, but please refer to my size charts carefully before putting in an order! If you are unsure of my sizes, feel free to message me.
what is your return policy?
I do not accept returns for any of the following reasons:
do you accept rush orders?
Currently, no. I am only one person sewing for my entire store, and I am also still in university. Unfortunately I cannot make exceptions for you that doesn't fit into my estimated production time.
how do i wash your printed items?
Please start by doing a spot check for every color that is on the print.
can i commission a custom print or item?
You can commission custom accessories if it is within my abilities and resources.
do you ship to my country? how long will it take?
Since this is still a conflicting time due to Covid-19, I will have to check if I can ship to your country. Please check first if I am able to ship to you from USA. Ems is impacted so it might take a long time.
are you self taught? can you teach/tell me where you get your supplies?
No, I cannot teach you. I studied fashion design in university which is where I learned a lot of my sewing skills and standards. I am now studying fine art so that is how I am able to execute my print designs. I also will not share with you my resources or suppliers, as I have poured hours and money into finding them. Please do research on your own.
i missed the preorders! will there be rereleases?
Depending on the popularity of the items, they may cycle back!
are your designs original?
all my prints and graphics are drawn and designed by me! (well, there are some free to use vector art from wix on this website lol) i do take inspiration obviously from many brands and artists, but i do my best to be myself. so please do not copy or steal my prints, designs, illustrations, graphics, and garment flats or repost/claim as your own!
whats your production like?
I am one girl making everything!!! I do the concept, design, sewing, marketting, shipping, customer service, yada yada by myself. So please be understanding if there are delays in my services. I make everything with my Brother and Juki machines at home in USA, with materials sourced from USA, Japan and China.