STORE POLICY

 

We reserve the right to refuse service to anyone.

Please note that as of now there is just one person handling all operations, when you message the shop you are talking to just me. This is a small business, I run everything out of my apartment. I ask that you be mindful that I do not have the same capabilities as a big company such as Amazon or SHEIN, so my return policy is also different from what theirs may be. Please note we do not tolerate harassment and other unfounded defamatory actions online, and we reserve the right to blacklist anyone who resorts to such behavior.

RETURNS/REFUNDS

We do not accept returns/refunds for any of the following reasons:

-Wrong fit

-Damaged after wear

-Other user errors

-Changed mind

-Did not arrive on time

Returns are only possible under special circumstances, such as damaged through transit or misprints on garment. For most returns, items must be sent back. To be eligible for a return, your item must be in the same condition that you received it in, unworn or unused, with tags, and in its original packaging. You will also need the to be able to provide your order number and/or proof of purchase. 

Most issues can be resolved through communication, please contact us at sleepylandshop@gmail.com.

EXCHANGES

Exchanges are possible within 14 days of delivery. We can do exchanges for the same item (exchange to different size or color) depending on stock availability. You will agree to pay shipping prices to process the exchange. Please send us an email!

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